We are thrilled you are coming to the 90’s Experience, here are a few questions that may arise as you are planning your visit.
Please your photo ID and ticket and present them to our 90’s Experience host upon arriving.
90’s Experience tickets are non-refundable and non-transferrable. At least one person’s ID in your party must match the name on one ticket (the rest of the names are interchangeable).
Please arrive 15 minutes before your scheduled time. Please plan to arrive early to account for parking and a short walk from all the nearby parking garages. However, if you arrive 30 minutes after your purchased time slot, you will not receive access.
Our helpful 90’s Experience staff will check both your ticket and ID at the door.
Length of time and visits usually last about an hour. However, the time frame will vary between each party. But the party doesn’t end there! We have partnered up with various restaurants, bars, and attractions nearby and created a cool map so you can visit after leaving our event.
Yes, the 90’s Experience are ADA friendly and compliant.
The 90’s Experience was created for all ages. Although, any children under the age of 18 must be accompanied by an adult at all times. Some installations will have features that may require adult assistance, but overall, our event can be enjoyed by people of all ages.
Strollers are not permitted inside the 90’s Experience exhibit areas due to the available space, however we do provide stroller storage in our designated area. Strollers must be folded while being stored.
Unfortunately, outside food or drinks are not permitted inside the 90’s Experience. There will be a variety of treats offered to our guests throughout the exhibit.
There are no public bathrooms inside our facility, however, there are two nearby bathroom locations outside of our venue for guests to use before and after the event.
The 90’s Experience is not responsible for any missing items during your visit. Although there will be a lost and found, we do not offer any guarantee that your lost item will be found or returned on site. For any other questions, feel free to contact firstname.lastname@example.org for more details.
It’s all about the photos at the 90’s Experience. You may take as many photos as you like, just keep in mind other guests who are also enjoying the space. Even though we do our best to make sure all the equipment and electronics are constantly running smoothly, there will always be a chance for equipment failure every now and then. Because of this, please make sure to take as many photos as you please as you go through the entire experience. Any professional camera equipment such as tripods, props, any commercial or product shoots, media shoots, press interviews, and anything resembling these are prohibited without advance approval and accompaniment from a 90’s Experience representative.
The 90’s Experience is big on giving back. That is the reason why we created our C.A.R.E. (Community Assistance Reviving Experience) program. Each month, part of our proceeds will go to a local non-profit organization as we do our best to give back to where it counts the most.
The 90’s Experience does not offer any particular discounts for students or schools. However, please feel free to reach out to our staff at email@example.com to discuss any potential outreach events.
Absolutely! For pricing & availability for group tours and private events, please contact firstname.lastname@example.org
Terms of Service
Last updated: April 3rd, 2019
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
INFORMATION COLLECTION AND USE
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to understand and meet your needs, facilitate your visit, manage our business, and communicate with or identify you. Personally identifiable information may include, but is not limited to, your email address, name, and zip code (“Personal Information”).
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Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
LINKS TO OTHER SITES
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
There are no refunds and we do not accept tickets bought from a 3rd party.
Oakland, CA 94607